Thursday, November 19, 2015

I Need Your Help To Understand New Mobile Medium

  • Do you upload photos of your location?
  • Do you share your whereabouts online with friends?
  • Do you use your mobile device for reviews and directions where to shop or eat?
  • Do you use an app to uncover history and culture when in a new area?
  • Can you imagine navigating through the world without your mobile device?

Content on mobile devices targeted to our location (often by GPS) is changing the way we navigate and experience the world. These locative media apps (also known as location-based services) can draw upon our personal experience, histories or cultural associations of physical spaces. It is now easy to share this content and access it in the places where it is relevant.

Such locative media apps are still so new that the ways in which they contribute to our experiences of places is not well understood.

I’m seeking people who use locative media to help learn more about this exciting topic for a researching study I'm conducting at the University of Toronto.

Participation is open to people over 18 years old and who can communicate fluently in English. I’m looking for people using mobile media to engage with their places. This can be writing reviews or geotagging photos, but it can also be people looking up recommendations or history of places near them using their mobile device.

Participants will be interviewed on their usage. Participation can be conducted online, by telephone, or in-person at the University of Toronto.

Participants who complete the study will be given a $25 (Canadian currency) Visa gift card.

Please email me, Glen Farrelly at glen.farrelly @ if you are interested

*** For more details about the study, please visit my research website:

Tuesday, November 10, 2015

Dear Facebook Diary

Earlier this year in March, Facebook launched the On This Day feature that shows a user his or her Facebook content from that same day from years past. Status updates, tagged photos, wall posts from friends, funny drawings, meme videos you commented on, etc. all from years gone by are presented in reverse chronological order for your nostalgic perusal.

You might have noticed this feature via the notifications Facebooks provides to the memories you have waiting to see. If not, you can find the feature is found on your Facebook homepage under the Apps section on the left or by going directly to your On This Day page after logging in.

Facebook only enables one to view the One This Day content one day at a time. I can see the business reasoning behind this decision, as it keeps people (like me) clicking back daily. Also it is more powerful to view past content on the anniversary of its posting than during a binge reminiscence. Still, if one really wants this to take a LONG trip down memory lane they could just pour through their activity log.

The content on one's On This Day page is only available to the user in this format (friends could still access any content you've given them access to via it's original historic placement. But Facebook has a Share button that enables one to repost with or without new commentary. I know I'm not the only one who is using this feature, as I'm seeing this content appearing in my feed with increasing frequency.

Lest we be reminded of anything too painful, Facebook provides settings for us to exclude posts from specific days or people. As always, Facebook also make sit easy to delete any old items one deems too painful or too boring to linger on. (If only Facebook could excise unpleasant memories and people so deftly and dispassionately.)

I was one of the first Facebook users when they opened up to non-students, so I've used it for many years. As an addicted user for most of this time, I consequently have a LOT of prior posts.

Prior to the launch of this feature, however, other than looking at my past photos (as this is how I do my family photo albums now), I have almost never reviewed any of my prior Facebook content. As with my daily conversations offline and on, my words and images passed into the ether never really to be heard from again.

That is until Facebook launched this feature. Since they launched it, I have checked it every day. In a way that I never conceived of before this, it provides a chronicle of my life and times. Posted are my accomplishments and losses, my thoughts on politics and pop culture, new friendships (but not unfriendings), and funny things and family memories. There are photos, videos, links, notes, and rantings by me or others that I reposted. At no time during these years did I think I was saving something for prosperity or archiving my lifestreaming.

Over the years, I have thought of keeping a journal (man's term for diary) and had a few haphazard efforts using Word docs, emails and even a diary mobile app. In the end, these efforts were all quickly abandoned as I ultimately found that I didn't want to rehash my daily events and feelings. I found writing such autobiographical accounts to not only be a chore, but more importantly it dredged up stuff that I was probably best moving past quickly. I have never wanted to reread any of my past journal entries for similar reasons.

Perhaps it was my format and approach to diarying that I felt was de rigueur that provided an uninspiring and restrictive structure. I probably got my sense of what a diary should contain from movies and TV, as in "Dear Diary: Today, I did the following...".

Yet Facebook posts don't have any such constraints and can flow more organically. My posts arise spontaneously based on my responses to events in my life and content I encounter daily. So I might post about a big event - getting an award or milestone anniversary - but also about a new movie or cool website. I tend not to post about the deeply negative and personal parts of my life as I'm private that way. This probably explains why my experience of the On This Day feature is much more positive than others have written about. (See such accounts in The Debrief, TechCrunch, and Globe and Mail. My deeply personal thoughts and internal life are not represented on Facebook as they were in when I did proper diarying, but it was this type of content that was too painful - and dull - to document and relive, so I'm okay with it not be present in my Facebook history.

In the end, what I have are vast and eclectic reflections on almost all the substrate of my life.  The diversity of topics of these posting provide a good reflection of the diversity of things in my life. I want to see and be reminded of these things.

So for me Facebook is an easy to keep journal (diary) kept in a less restrictive and more fun manner.

But that's not what makes it really something different. What makes Facebook posts unlike any sort of diary is that posts are read and commented upon by others. Previously diaries only became social media when one's pesky sibling found it and mockingly read aloud the embarrassing bits.

The comments by friends, family, even acquaintances provides the social dimension that is central to almost everyone's life. Hermits aside, we have always shared our experiences and thoughts on our life and times with others, but this was often not documented (especially since letter writing died out). Our old-style diaries might record social interactions - even conversations - with others, but it was always from our own perspective and using our own words. But Facebook in all its seldom editted glory gives people a forum for commentary on our lives. Now these interactions with the many others in our lives are recorded too. (And again, this is a source of contention with some users of this feature.)

Since this feature launched I have rarely missed accessing it, sometimes logging into Facebook just to access this. I have also started posting things mostly for their future historic value to me. My posting volume has gone up considerably as a result. I am worried that I am TMIing my friends.

With this future history posts, I have considered making them private. However, I like the social interactions with friends that my postings solicit, so I have left them open. Still, it is rather sad to post something and then get zero responses or even a minimal-effort required "Like".

I love this feature so much that it leads to a big concern. My prior diaries were completely mine. Even my forays into digital diarying were in non-proprietary formats that could be easily read by other software. But now my diary is owned - at least in part - by a third party. Facebook, I learned in writing this post, does allow one to download the complete records of one's account, but I can't imagine how any other software would be able to present it in a meaningful or usable manner (let me know if there is). 

I'm happy to stay with Facebook as I find it an overall great service with an unbeatable price. But as more and more of my life is comprised within Facebook and archived by them too, I worry about what happens when Facebook is no longer around or still offering this type of service. Companies don't last forever, but I want my memories to.

Saturday, November 07, 2015

National Girls Learning Code Day

Today is National Girls Learning Code Day. My young daughter and over 1200 other girls across Canada spent today learning how to code. The goal of the event is to help show girls that coding is accessible, useful, and even fun.

We participated in an event for 8-13 year old girls hosted by Ladies Learning Code and Google at Telus' Toronto headquarters. Volunteers working in a wide range of jobs in digital media spent the day instructing and mentoring our crowd of 60 girls on how to code their own website.

Before attending this event, I figured they'd show us how to use WYSIWYG editors to build a website - but as the name of this event stated, it's definitely code the girls got their hands dirty with today! The instructors taught the basics of HTML and CSS with the help of Mozilla's free online code editor Thimble.

My daughter does have her own blog and YouTube channel, but hasn't actually done any coding before. She loves frontend digital media, but I was worried that the nitty gritty of writing lines of code (and moreover debugging the inevitable problems) was get wearisome for her.

The instructors lead the girls through the basics to get a website up and progressed fast enough to keep interest up. The instructors also shared some great online resources such as a hexadecimal colour picker and CSS code snippets to make customizing the look and feel of the website easier.

There were volunteer mentors on hand to help us out whenever we got stuck. It was great to see so many accomplished women sharing their knowledge and love for tech with girls - they were really helpful and inspirational for my daughter. I wish there were more events like this to connect girls with women working in technology.

Before we attended the event, I talked to my daughter about what she might want to build a website about. One of her ideas was humourous cat videos. As the Internet is powered by cat videos, I figured this was a perfect topic for her first website. The other girls present made websites on hedgehogs, dolls, cookie stores, germs, pet store, toys, fashion, etc. It was great that girls could focus on their interests in a judgement-free zone (note, yes boys do ruin the fun some times).

The goal of this session was to learn a variety of HTML and CSS codes - so the final website is a hodgepodge of hand-coded techniques. Perfect for a collection of Super Silly Cat Videos!

Saturday, October 31, 2015

My Own Bat-Mobile

I saw today some puffy bat stickers from my daughter's collection that I loved, so I put them on my LG mobile device for festive bling.

And voila my very own Bat-Mobile!!

Happy Halloween!

Wednesday, October 28, 2015

You Can Locate Me at the Canadian Wireless Trade Show

I'm speaking this week at the Canadian Wireless Trade Show in Toronto. My presentation, called "Positioning the User in Mobile Locative Applications", is at 2:00 pm, October 29th. 

Here's what I'll be talking about:
The locative functionality of mobile devices is enabling more people to connect to the spaces in which we live, work, and do business. Based on my doctoral research, I will discuss how people are using location-based services to access geographically relevant content for commerce and pleasure. As this technology continues to evolve, this seminar will help attendees to consider the interplay of technology, people, and place and how this may apply to their organization.

The conference is held at the Toronto Congress Centre.

Even better, there is no admission fee. So track me down there and we can connect about our mutual love of mobile devices.

Update: Here's my slide deck of my presentation.

Thursday, October 01, 2015

Unfriending is Unprofessional and Unnecessary

According to a recent Australian regulatory decision, unfriending a coworker on Facebook can add up to workplace bullying. There were other actions leading up to this, but unfriending was key (see CNET for details).

Just recently, and without provocation, I was similarly bullied!

I noticed this when a friend posted something to Facebook and tagged another person. When I went to go to my "friend's" page, I couldn't access it. I checked my friend list and sure enough I had been unfriended!

I probably have been unfriended by others before. In the early days of social media I, like most people, wantonly sent friend requests to people I barely knew or knew from long, long ago in a galaxy far away.  I did end up interacting rather regularly via social media with some of those people, but by and large these very weak ties were not maintained. Of my 200+ friends on Facebook, I probably only interact with less than 30 in a given month. So if people unfriended me over the years, I really didn't notice.

I did notice this person unfriending me, however, as we have had a continual workplace relationship and collegial ties that have persisted for years. I thought we got along really well both offline and online and we never had any incidents. Possibly, this person just accidentally unfriended me or went through some massive friend purge in which I was engulfed. Or maybe I'm just a creep and I don't belong there.

Either way, considering that I must have continual business dealings (albeit limited) with this coworker her action is therefore quite unprofessional.

I wouldn't call it bullying - but it definitely seems mean-spirited, and more importantly it is unnecessary!

I'm going to give this person the benefit of the doubt and assume the unfriending wasn't personal and was possibly an accident. Otherwise unfriending someone is sending a direct and unequivocal message that you refuse to have further interactions with this person. This is not appropriate workplace behaviour. This is only acceptable if it has based on some sort of horrible dealings, which would be better dealt with by talking to your Human Resources department.

Facebook is a dominant form of social interaction (and likely THE dominant form) among friends, family, and coworkers, so closing this off is sending a very strong message of hostility. I don't believe most people realize how powerful a message it is (including digital media experts, as this case may be). I have often heard people talk about unfriending people very casually. We may not like how Facebook and other social networking sites have pervaded the workplace and so many spheres of our life, but we have to find ways to deal with this reality.

Some people choose to avoid social networking sites altogether. This is an effective tactic, but it is a blunt option that blocks one from lots of interactions that could be beneficial to one personally and professionally. Others choose to have multiple accounts or use pseudonyms to keep their lives and people apart - but this becomes unwieldy and too much effort to maintain.

Instead, there is a solution that achieves the same ends, but in a low-key and diplomatic fashion. People just need to take a few minutes to make use of the excellent privacy and group settings that Facebook and similar sites offer. Consequently, there is no point nowadays to unfriending someone (barring heinous acts) ever again.

First, set up various "list" of Facebook friends. I suggest having different lists for close friends, family, coworkers, and acquaintances at the very least. Facebook even has preset lists for some of these. You can then designate what members of a list have access to - as little or as much of your stuff as you decide.  You can then target content to list by by type of content (e.g. all photos) or a specific piece of content (e.g. okay, even acquaintances can see this picture of me meeting this big shot). Facebook has a preset list called "Restricted" which only receives access to content you make public.

Then when you post status updates, photos, anything to Facebook it can be easily and quickly targetted to lists. Facebook even remembers your preference and makes that a default.

You can thereby easily and regularly segment portions of your life. Coworkers don't need to see family photos and your close friends don't need to hear about that interesting new article of interest to only those in your esoteric profession.

There is no need therefore to unfriend someone!  Instead you can send someone down to restricted purgatory where they receive and can view little or no social media content from you.

And if you don't want to hear from them, you can remove them from your news feed via Facebook's "Unfollow" feature. You still remain "friends" but they are now dead to you in your social media stream. The great thing is that the person will likely not notice any of this and a working (or family) relationship can be peacefully maintained without the person ever knowing any differently.

To successfully pull this off, I recommend posting some stuff for all groups to see. There are many types of posts that you can benefit from more people seeing - such as promotional posts about an event, accomplishment, or company. For this reason, I also recommend making some Facebook posts public.

I am a little shocked that a digital media expert has behaved this way to me and didn't know enough about her field to make astute use of the website. It will be hard for me to not think much less of her personally and professionally as a result.

So learn from her mistake!

And if I am a creep, don't let me know that I don't belong - just make me "Restricted" and I'll never be the wiser.

Tuesday, September 29, 2015

Blogging @ Home

Today is the ninth anniversary of me starting this blog and blogging in general. Over the years on the anniversary of my first blog post, I have written a reflexive piece on this blog and my feelings to blogging in general.

The title of my first blog entry ever is Nothing to blog home about as I feared I wouldn't have much to blog about. It turns out I was very wrong on that account.

Webslinger is my first ever blog, but over the years others have come and gone. I had a blog about my daughter's hijinx when she was a toddler; now she is a preteen and we blog together about her artworks. I have public blogs, like this one, and private ones, such as those I set up for clients. I have guest blogged for other blogs and had my blog syndicated by Backbone Magazine. I blog about serious stuff (such as digital media - as what is more important than that) and less serious (but possibly more fun) topics such as my postcard collection. I blog via Blogger, WordPress and have tried others, such as Tumblr and Yahoo 360.

Today, the topic of creating a new blog for one of my current jobs came up and I'm leading the charge for setting up yet another blog that I'll be working on. (I had wanted a Facebook page or static website - but blogging software can be used creatively to achieve both those ends.) This is an interesting coincidence as on the fourth anniversary of me creating my first blog, I created my second one (see post about that) - based on the outcome of a meeting with a client.

Over the years, my interest in blogging and posting frequency has ebbed and flowed and ebbed again. It is hard to maintain interest in something when it takes a lot of time to do and doesn't have immediate (or ever) compensation. But blogging has opened up doors for me and lead to some exciting opportunities. For awhile, I was even making some money selling ads on this blog - although my Google ads have still not resulted in enough money to take my family out for a pizza yet.

There are also ancillary benefits to blogging, such as providing an awesome venting source. For example, it is a continuous pleasure to me to see my post on a horrific customer service experience with Bell Canada continue to get hundreds of views. Blogging has also introduced my research and ideas to more people then traditional academic publishing has ever done and helps my SEO too.

I find I do have a fair amount of things to blog about on my various blogs. I don't really have the time to do it, but I find it useful to post something here or just plain fun to post about my postcard collection that I find time to do it. No doubt, blogging is also a procrastination crux for me and help to alleviate the unending pressures of my PhD process.

The biggest change with my blogging is that I am doing almost all of my blogging at home. Now that I'm working almost entirely remotely in both my studies and employment, I work from my office at home. Although isolated from others, blogging gives me an excellent outlet for sharing my thoughts, experiences, feelings and postcards in a way that continues to be very personally rewarding.  So despite all the writers blocks and time-vacuums that hit me, I think Webslinger and other blog team will rage on!