Tuesday, March 25, 2014

Spam Poetry

A couple years ago, I had to turn off allowing unmoderated comments to this blog as I was getting mostly spam.  I've configured the blog to email me for approval to post any comments. I still get mostly spam, but one I received today was something special - it was downright poetic.

Of course, the "comment" had nothing to do with my blog post. And it appears to have been written by a robot with minimal knowledge of English. In the end, it is a plug  for someone's search engine optimization service (a highly ineffective plug at that). Yet somehow the comment works as thought-provoking free verse on my blog and life in general.

Below is the spam-poem as it arrived to me today, uneditted except to remove the plug and with line breaks as provided by the spam-poet. Enjoy:
I loved as much as you will receive carried out right here.
The sketch is tasteful, your authored material
stylish. nonetheless, you command get got an nervousness
over that you wish be delivering the following. unwell unquestionably come more
again as exactly the same
nearly a lot often inside case you shield this increase.
I received barely intelligible and bizarre comments before, but this is this one charted new ground.  I think I'll collect other similar spam-poems to compile an online anthology. At least, these "comments" will have demonstrated some worth, however unintentional.

Tuesday, March 18, 2014

Did You Get That? The Benefits of Collaborative Note-Taking

I recently attended an online conference on the use of mobile devices for libraries. During the associated Twitter back-channel chat, I noticed an open invitation to participate in real-time, collaborative note-taking via Google Docs. I've been an avid note-taker since my undergraduate days, but I've never collaborated with someone before (unless asking "What did she just say?" or "Can I photocopy your notes?" counts).

I'd also never used Google Docs for real-time collaboration - so I was sceptical. But I figured it was an excellent opportunity to experiment.

In the end, I was greatly impressed. The resulting notes were excellent and the experience helped me become better aquainted with fellow attendees. I was surprised on how much less effort it was for me to work collaboratively than alone too.
So I'm sold on the benefits of collaborative note-taking.

But I've only tried it once, so I wanted to learn more about the practice. The notes' organizer Ayla Stein kindly agreed to answers my questions about this practice.

Ayla Stein is a librarian at the University of Houston libraries. Her expertise includes user experience research, metadata, and scholarly communications. She has participated in collaborative note-taking in both educational and conference settings.

Question: What is your experience with collaborative, real-time note-taking?
Ayla: My experience with collaborative, real-time note-taking is ad-hoc, informal, and sometimes for fun instead of study. I had an evening class with a few friends in grad school. The class happened to be at the same time as another class that a few of our other friends were in. We shared a Google doc to take notes on what was going on our respective classes - partially because we wanted to know what the other course was about, but it tended to degenerate into goofing off.

I've also used shared notes (via Google doc) to share notes with a classmate who may have been out sick or had to miss a day for some reason.

The first time I intentionally invited others to take collaborative notes with me was at a pre-conference for ALA Annual 2012. There was a lot of interest in viewing the notes, especially at first since I forgot to set the permissions on the document so that anyone with the link could edit!

Since then, I tend to use collaborative note-taking during professional development opportunities like the Handheld Librarian 9 Web Conference, mainly because I haven't been in a formal face-to-face course since I graduated.

Q: Have you used any other ways to do this than Google Docs? What are your thoughts on Google Docs?
A: I haven't used any other system than Google Docs to do this, unless live-tweeting/live-blogging (via tumblr) counts. I like to use Google Docs, because I only have to sign into one account, and since it's a web application, I can access my notes from any device/computer with an internet connection. I think Google Docs are easy to use and share with others, whether or not they have a Gmail account. Formatting can be a bit unwieldy with Google Docs, but for note-taking it doesn't matter all that much.

I also like the comments feature in Google Docs that allows you to ask questions or make observations on a specific piece in the notes that someone else can then address.

The main issue I've had with Google Docs is the default privacy settings - anyone with a link can view but not edit, so if I forget this, a lot of people will close the document without telling me that they can't edit.

Q: What have you found to be the benefits of collaborative note-taking?
A: For me, the benefit of collaborative note-taking is comprehensiveness - if I miss what a speaker said, chances are decent that someone else did hear, and can add it to the group notes. I also like it as a way to still see what's being covered in a conference session or workshop that I wanted to go to but was unable to attend.

Q: What are the challenges?
A: I think the main challenge is human group effort. I take very detailed notes (probably too detailed) because it's a way for me, as someone who has issues staying attentive for long periods of time, to better focus on the speaker and what is happening. I think that often others feel as if they don't have anything else to add, or maybe they figure that whatever is already on the page is good enough.

From a user experience it can also be confusing if you have several people taking notes or editing at the same time because you can see what others are typing as they type it. Another issue is when there are a lot of people on one document, any interactions on the document can become very slow.

Q. Any overall comments on the experience or future of this practice?
A: I'm not sure about the future of this practice - I enjoy it as a way to not miss anything important, but I can definitely see where it could be distracting.

I want to keep doing it but I would also like to see how it would work in an asynchronous setting. I take a lot of professional development courses that operate asynchronously - the content is available but every student works through it at his or her own pace. I am interested in knowing if people would contribute their own personal notes to a group notes document or if this would prove too distracting.

Tuesday, March 04, 2014

Social Georeferencing - Bring Content Into the Field

I recently presented at the conference Handheld Librarian 9. (No, the conference is not about lilliputian librarians who you carry around to help your daily information-seeking needs with obligatory hushing panache - it's about the use of mobile devices in public and academic libraries).

I presented on social georeferencing - a term I may have coined years ago - to denote online, collaborative efforts to identify relevant location(s) contained in information objects. It would be tremendously useful if more content was not available via mobile devices, but also accessible via location-based services as I will discuss.

My survey and ethnographic research has shown people value geographically relevant information. Yet the current mechanisms of libraries to georeference information through automation or manual effort are often not sufficient. Current projects, however, provide a model of online, collaborative tools to allow average people to georeference material. This crowdsourcing model of social georeferencing is not only scalable but also allows people to determine the places of information that they find meaningful.

My short presentation introduces core concepts and presents examples of existing social georeferencing. Recommendations and caveats to launch such projects are offerred. The goal is to engage the public in helping make existing digital information available in the field.

Slide deck:

Geographic relevance and location-based services
Locative functionality is the killer app of smartphones and tablets. According to a Pew 2012 study, ¾ of Americans have used a location-based service (LBS). Location-based services, (a term sometimes used interchangeably with locative media) are mobile apps that deliver content and customizes user experience based on a user’s physical location. (For more definitions of key terms, see my post on geo-terminology.)

The concept of geographic relevance is crucial as it is the ability of mobile devices to provide this that delivers the value proposition of LBS. Geographic relevance is a type of information relevance. There are various types of geographic relevance, but the one that users really care about is proximity - that is the degree to which the locations referenced in the information objects match the physical location of the user. Generally, but not always, the more precise the match, the better.

Over the past couple years, I've conducted two studies – a survey and an ethnography – on people's use of LBS. In the survey, I found many respondents (86%) reported using their device to access at least one locative functionality in the past month. The results are dated now, so I expect these figures would be higher. At the high end, 84% reported finding proximal businesses or services, reading local news (74%), finding nearby sites (67%), reading information about their location (66%), and 20% reading the history of the location they were in. Overall, I found that users appreciated the geographically relevant info they could get via LBS but wanted more information and more types of it.

To achieve this though, there are several challenges. Digitizing content and licensing is not the least of them. So assuming the content is digitized and available via mobiles, it needs to have geographic metadata indicating its target location – normally done by providing longitude and latitude coordinates. (There are fields for geographic metadata in the Marc and Dublin Core standards).

When you create content in an LBS, such as Foursquare, Waze or Google Local, the location coordinates are automatically appended. But for non-native info, it needs to have the geographic coordinates added to be able to be positioned via an LBS. From my experience, the geographic metadata available in a lot of library records refers to the source geography – such as the publisher's location – or has classifications often at a country or region level, which is too broad for LBS.

I use the term georeference to refer to the practice of adding geographic metadata to information objects, whether the objects are visual (e.g., maps, photographs) or text. I use the term geotagging to refer to users applying a folksonomy tag to an information object – which I'll talk about later. Others use these terms in different ways, however.

Coming from a city with a notorious mayor who has been less than supportive of public libraries, I'm aware of the financial pressures on libraries, so proposing any project requiring significant labour costs is not a great idea. There has been some excellent work on creating automated solutions to georeferencing textual content ( see research on the topic. I'm not convinced, however, that machines can not only detect locations in text with all its associated challenges of resolving place ambiguity (which Springfield, U.S.A.?), homographs (e.g. mobile device vs. Mobile, Alabama), and fuzzy boundaries (where precisely is "downtown" in any city), but more importantly determine which locations mentioned are used in a meaningful or relevant manner. For this, there really is no substitute for human involvement as people are best able to determine meaning.

I believe social georeferencing can provide a suitable and scalable method to achieve this goal.

Social georeferencing
Googling the term "social georeferencing", I didn't find any other websites using the term. I realize that the tech industry doesn't need yet another neologism, but in this case I think it does offer a new way to think of an emerging practice. I define social georeferencing as collaborative efforts using digital media methods to identify the pertinent locations contained within information objects. It is a form of social media and shares a focus on users creating digital content.

I'm aware of two main ways people can currently georeference information online: 1) geotagging or 2) plotting on map. The photo website Flickr provides an example of both map plotting and tags (links go to my photo collections).

As I mentioned earlier, I use the term geotagging to mean the practice of users adding place-specific tags, which are user-generated keywords or short phrases that describe or summarize content. Geotags may better capture the place-names people actually use when searching for information. Tags, however are not without problems as I have previously written about issues related to folksonomies.

Plotting on a map involves either pinning a digital object onto a map or indicating boundary lines via an online map interface. An example of this type of project was recently conducted by the British Library. They asked the public to contribute by georeferencing some of their collections of old maps. (When maps are digitized they are just an image file, they need to have coordinates identified.) The British Library used an online tool developed by Klokan wherein users correlated parts of the historic maps with points on an online map. In seven weeks ending January 2014, a round of the project was completed with 2700 maps georeferenced. The library elaborates on the project:
Through georeferencing, the selected map images were spatially enabled, making them geographically searchable and able to be visualised using geospatial tools and combined with other maps online. All georeferenced maps are added to the portal Old Maps Online, which uses a geographic search interface to identify and view historic maps from numerous collections online. The output of this work may also be viewed using the BL Georeferencer interactive map and directly from the Online Gallery map pages.

Determining and discussing locations
I encountered another online way of involving the public in georeferencing with the OurOntario project. OurOntario was a collaborative project with libraries and museums across Ontario. It helped organizations digitize and share local history collections. Each information object (such as a photograph, newspaper article, or artifact) has their own webpage, which enables the public to add their comments. I saw users on this site using the comments to discern the specific location of old, historic photographs (often not an easy task). Once a location has been established via the public, the administrators could then add the geographic metadata to the record.

Integration with existing online interfaces
Providing a method for the public to directly edit the online catalogues may not be viable or recommended. But there are ways to combine the public's efforts with existing catalogues as has been done with user data created from user of the book website LibraryThing. LibraryThing is example of easy-to-use, social tool people use to describe, tag, rate, and share information.  Existing projects have successfully combined LibraryThing’s user-generated content with library catalogues - see LibraryThing for Libraries page.
  • Quality and accuracy of public’s work
  • Malicious hijacking
  • Exploitation of free labour
  • Creating and managing an online, collaborative system is time-consuming 
  • Maintaining public (and internal) interest in project
Encouraging Participation
  • Offer incentives and prizes
  • Determine and reward “super users” (i.e. normally a handful of users who create the bulk of content)
  • Give credit for contributions
  • Promote with social media
  • Engaging user experience (including gamification) 
Naturally, with any such projects there are costs and concerns related to the setting-up and maintaining the necessary infrastructure and to overseeing and encouraging people's efforts. The benefits of social georeferencing include providing an affordable and scalable solution, resolving toponym problems related to accuracy or ambiguity, and it provides a social, viral project to engage one's community. Once completed, such efforts will help make static information accessible in the field where and when it is relevant and useful to people.

Monday, March 03, 2014

Canadian Tech Pioneer and Father of GIS, Roger Tomlinson

This post is overdue in acknowledging the death of Roger Tomlinson. The "father of GIS" (geographic information systems) passed away February 7. Esri Canada posted an obituary that highlights Tomlinson's incredible accomplishments:
Dr. Tomlinson invented the first computerized GIS back in the ‘60s, when he developed the Canada Geographic Information System for use by the Canada Land Inventory.

Thanks to his innovation, we can now easily overlay unlimited amounts of data on dynamic, digital maps and analyze information in numerous ways previously not possible. From climate change, overpopulation, poverty, disease outbreaks and flooding, to managing power outages, emergencies and optimizing site selection, GIS is being used today in various industries to help solve virtually any location-based problem.
Dr. Tomlinson’s invention of GIS led to the development of today’s computerized mapping technology, digitizing tables and global positioning systems. As well, his work advanced mapping as a profession and established a thriving industry that employs thousands worldwide....

For a fuller story on Tomlinson's pioneering work with GIS and digital mapping as well as an overview of his life, read Globe and Mail's obituary or view a 1967 National Film Board documentary film on his work.

As my career becomes increasingly focused on geoinformatics, I, like very many others, owe a great debt to Tomlinson's contributions. As a Canadian, I'm inspired by work Tomlinson did in Canada not only in establishing a tech industry, but also for helping make geographic information accessible and useful in the lives of people worldwide.

Thursday, February 20, 2014

Innovating in Mobile Experiences

Last evening, I was at the annual meeting for Canada's Mobile Experience Innovation Centre. MEIC is an organization headed by Sara Diamond devoted to mobile device research and sector strategy, and to incubating and nourishing mobile companies. I've been involved with MEIC since early in its inception and I'm a member of their Research Strategy working group.

The highlight of yesterday's meeting was a presentation by Rami Lama and Howard Goldkrand, directors from SapientNitro agency. Their talks provided a vision for new ways of interacting with mobile technology and physical and embodied reality, as the intro to their talk notes:
Our future is not simply about the evolution of new devices as much the interface ecologies around interacting with our data flows. The space of this innovation is happening in what might be called "X Reality" (cross reality), where the virtual and physical intersect. This "X-Reality" allows us to think less about the mobile device and more about mobility.\ The idea that the experience itself is mobile for those to interact anytime, any place and in the context in which they choose.
Their talks were quite short and my note-taking isn't what it used to be. Considering the brevity of their presentations and my notes, I only have highlights of their points. But it is so interesting, I thought I'd share it here.

Rami presented three key points for understanding and innovating in the mobile sector:

1) Proximity is powerful 
We have the ability to recognize a user's location and deliver content that speaks to the physical situation people are in.

2) Connect with context
Mobile media allows us to understand people and their physical and online circumstances. When we connect with user's context and deliver relevant experiences it can make for very powerful experiences.

3) Patterns are everywhere
People are creatures of habit, but we need to better understand the patterns of people, for instance how people move through spaces, to deliver meaningful and optimized experiences.

Rami also spoke on the concept of cross reality. Opposed to augmented reality, Rami notes that
"cross reality is not a virtual layer on top of the physical layer but rather a combining the two together in a relevant way".

It was the first time I heard this term, so I googled it. It seems to be gaining popularity (although some people are using it for exclusively physical and digital animations). I find it is similar to the concept of hybrid space, but I like the concept's focus on a harmonious blending of equally important spaces.

Howard presented on a bunch of different ways mobiles are already intersecting with physical reality and our bodies.  Howard presented a call-to-arms for mobile developers and companies to avoid getting trapped in existing paradigms of what mobiles can - or should be. He urged us to "stop thinking of devices but rather the interaction with the data they facilitate".

Citing the work of the artists collective Graffiti Group, Howard believes mobiles enable the city to act as an interface. He added that developers should "embrace non-usefullness" as way to create innovative and pleasing mobile content.

Sadly, this is a high-level report on the many interesting concepts and projects Howard and Rami spoke about. I'd love to hear more from them as I'm excited to hear of people here in Toronto pursuing similar approaches to what I'm investigating in my research.

Monday, February 17, 2014

There Were Trolls and Anonymous Bullies Long Before the Internet

Over the past year, I've been blogging about postcards on my other blog The Deltiology Deity. In going through my collection to prepare for Valentine's Day, I noticed some of my postcards that were not of the lovey-dovey sort that one typically encounters, but were rather crass.

In researching these, I discovered there was a tradition from the 1840s to 1940s in the U.K., Canada, and the U.S. of sending "vinegar valentines".

Vinegar valentines were often sent anonymously to someone that senders didn't like or that they felt needed to be brought down a peg. This practice is much like the anonymous comments left on social network pages, forums, and comments (but without the visual component.)

Here's an example from my collection:
"Vinegar valentine", circa 1910

To see more examples, visit Google image search.  You can see some of the really mean ones there.

An article from Mental Floss notes that at one point half of valentines sales were of the vinegar flavour. An expert on this topic, Annebella Pollen, describes the tradition in a Collector's Weekly article:
There were so many different kinds. You could send them to your neighbors, friends, or enemies. You could send them to your schoolteacher, your boss, or people whose advances you wanted to dismiss. You could send them to people you thought were too ugly or fat, who drank too much, or people acting above their station. There was a card for pretty much every social ailment.... I suppose they could be considered a form of bullying, at least in their most extreme forms. A lot of them are quite playful and cheeky, though. Most are kind of a fond dig in the ribs. Some of the more playful ones I saw might depict, for example, a father discovering a couple canoodling behind the rose bush and pouring cold water out of a watering can on them. That's similar to the gentle humor you would find in an early silent film. So some show the age-old scenarios that are slightly risqué humorously delivered, rather than telling somebody they're stupid and that no one will ever want to marry them.
The above vinegar valentine was unsent. Most of the ones that were sent to people were not saved due to their often nasty nature.  I find it fascinating that this was not a marginal activity that last for a few years - it seems like the tradition was extremely popular and persisted for about 100 years.

I've noted elsewhere that communication forms and media norms don't develop in a vacuum - they have precedents throughout our history.  For example, gossip messages have been found in ancient Egyptian cities.

So despite the rhetoric over the Internet creating a culture of anonymous bullying, it is not true. Humans have used the communication forms and media available to them throughout the ages to expose their darker side. To understand what really creates this behaviour, we have to look deeper into human nature.

Friday, February 14, 2014

So who’s single? The Total Package app puts a number on it

I'm enjoying my Valentine's Day enjoying a cornucopia of treats my wife got me (Austrian chocolate, German marzipan, California jelly beans). For those single and commemorating today as "Singles Awareness Day" a friend of mine has launched an app to help assess your prospects.

Anne M. of Junia Matchmaking Services has let me re-post her announcement of her new app - just in time for this happy/horrid holiday.

From Anne M. at Junia Blog:

I'm excited beyond words to give my Canadian friends, fans, and well-wishers an extra special Singles Awareness Day treat this year! For the last several months, Alex Makes Apps has been working on a top-secret project for me: The Total Package, a shiny new Junia app for Android users.

Find out how many people actually exist who meet your terribly discerning dating criteria! As long as you’re not this guy (I don’t think anyone would ever be good enough for him).

Using relevant data from Statistics Canada, Health Canada, and the National Household Survey, The Total Package will calculate exactly how many people (living within as few as 5 or as many as 200 km of your home) meet your standards. Then this incredible app will astonish you further by projecting how many of them are already online dating!

Okay, so it is really just a nifty little reality check for those who have ever wondered, “is it just me?” If you’ve ever worried that you’re setting the bar too high, then this is your chance to find out. Maybe your friends are right and you’re far too picky. Or maybe you’re right, and you can triumphantly wave your phone in their faces to prove it! It’s also designed to be used over and over again, so you can amuse your friends, or simply adjust your parameters if you don’t like the numbers it’s giving you.

And if you need help choosing someone from all these possibilities, you know where to find me!

Download the app here:

The Total Package App by Junia
The app is perfect for everyone whose friends think they're too picky! Or not picky enough.